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Front Desk Coordinator – Healios Carlsbad (Client Experience & Support):

Healios Laser Therapy is seeking a warm, professional, and service-driven Front Desk Coordinator to be the face of our Carlsbad location and voice of all locations. This role is the first and last impression for our clients—providing exceptional in-person support, handling all phone inquiries, and embodying the energy of the Healios brand.

What You’ll Do:

• Welcome clients with warmth, professionalism, and a compassionate presence

• Serve as the primary point of contact for all phone calls, scheduling, and client inquiries

• Guide clients through their healing journey by advising which therapies best support their goals

• Maintain a calm, confident, and organized environment in a fast-paced clinic setting

• Support the therapy team with smooth daily operations and clear communication

• Manage administrative tasks with accuracy, attention to detail, and reliability

• Represent Healios’ mission with passion for health, wellness, and client care

• Maintain, clean, and service recovery equipment as needed

• Keep the suite immaculate—upholding a spotless, highly hygienic environment at all times

• Collect appropriate content (videos, photos) during sessions or downtime for social media and marketing use

• Assist with additional duties based on skillset, including content creation and other creative or operational responsibilities

Who You Are:

• Compassionate, intuitive, and client-focused

• Confident in communication—both over the phone and in person

• Detail-oriented with strong organizational skills

• Professional, positive, and able to multitask with ease

• Passionate about health, wellness, and helping clients feel seen, supported, and educated

• Tech-savvy and quick to learn new software, scheduling systems, and digital tools

• Comfortable operating recovery equipment and technology with confidence, accuracy, and ease

• Reliable, self-motivated, and able to maintain a high standard of service in a dynamic environment

This role is perfect for someone who loves connecting with people, thrives in a wellness environment, and wants to play a meaningful part in our clients’ healing experience.

Time Commitment: Monday-Friday from 8am-2pm. A plus if you can help with occasional afternoon or weekend coverage as needed when team is out of town.

Start Date: Mid-end January 2026